Privacy Policy
rockstarbottrading.com (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.
1. Information We Collect
We collect information you provide and information we automatically obtain when you interact with our services. Typical categories include:
Personal Information
- Full name, email address, phone number (if provided).
- KYC/AML documents (government ID, proof of address) when required by law or for certain services.
Personal Information
- Cryptocurrency wallet addresses, transaction hashes, and blockchain transaction metadata necessary to provide our services.
- Payment or fiat transaction data (we avoid storing sensitive payment credentials in plain text).
Technical & Usage Data
- IP address, device identifiers, browser type, operating system.
- Log files, analytics, crash reports, cookies, and tracking tokens.
- Approximate geolocation derived from IP (when required for compliance).
2. How We Use Your Information
We process data for several purposes:
- To provide, maintain, and improve our products and services (including wallet integrations and transaction processing).
- To verify identity and comply with KYC/AML and other legal requirements.
- To detect and prevent fraud, abuse, and illegal activity.
- To communicate about account activity, updates, and support requests.
- For analytics, research, and to personalize your experience.
3. Sharing & Disclosure of Information
We do not sell your personal information. We may share data with:
- Service Providers: Payment processors, KYC providers, hosting providers, analytics vendors — only to the extent necessary.
- Regulators & Law Enforcement: When required by law or to respond to lawful requests (court orders, subpoenas).
- Business Transfers: In connection with a merger, acquisition, or sale of assets (we will notify impacted users when appropriate).
4. Cookies & Tracking Technologies
We use cookies, local storage, and similar technologies to:
- Remember preferences and user settings.
- Provide analytics and measure performance.
- Support security features (e.g., session management).
You can control cookies via your browser settings. Disabling certain cookies may limit functionality.
5. Data Security
We implement administrative, technical, and physical safeguards to protect data (encryption, access controls, monitoring). However, no method of transmission or storage is 100% secure. If a breach occurs, we will follow applicable notification laws and notify affected users as required.
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information including:
- Access & Correction: Request access to or correction of the personal information we hold about you.
- Deletion: Request deletion of your personal information, subject to legal exceptions (e.g., retention for anti-money-laundering obligations).
- Restriction & Portability: Request restrictions on processing or portability of your data.
- Opt-out: Opt-out of marketing communications.
To exercise these rights, contact us at the address below. We will verify identity before acting on most requests.
7. International Data Transfers
We operate globally. Your data may be transferred to, stored, and processed in countries with different data protection laws. We use safeguards such as standard contractual clauses where required.
8. Data Retention
We retain personal data only as long as necessary for the purposes described (service provision, legal compliance, dispute resolution). Retention periods may vary depending on the data type and applicable law.
10. Changes to This Policy
We may update this policy. Material changes will be posted here with an updated “Last updated” date. Non-material changes may be made without notice where permitted by law.
